Latest Thoughts from the Team
The Basics: Enterprise E911 vs NG911
Public safety answering points need to be upgraded to Next Generation (NG911). Here’s what that will take. As originally published in NoJitter. I’m sure I’m not the only person who’s ever wondered why Uber and Lyft can find someone, but first responders can’t. The primary reason is because most 911 systems were originally built using…
Copper Going Away Presents Another Challenge
As originally published in NoJitter. The Society of Communications Technology Consultants’ Ted Mallires did a fine job of highlighting the impact the retirement of telco copper services is having on organizations in “Got PRI? You May Warrant a Change in Architecture.” With the decommissioning of plain old telephone services (POTS) , primary rate interfaces (PRI),…
E-911 for Hybrid Work: 3 Components to Ensure Employee Safety
As originally published in NoJitter. The mantra of 911 calling in the enterprise has and will always be: find, route, and notify. That is, correctly find and identify the location of the device that the 911 call came from and route the call correctly and efficiently to the appropriate local emergency call center (ECC/PSAP). Finally,…
What’s the definition of Multi-line Telephone Systems (MLTS) with respect to the FCC’s Enterprise NG/E9-1-1 Regulation?
As originally published in Telecom Reseller. Many in our industry are taking note of both Kari’s Law and RAY BAUMS Act. Many organizations are rushing to comply with the FCC regulations. Even though the final provision of RAY BAUMS Act became enforceable as of January 6, 2022, there is talk out there that “our communication…
Podcast – Minding the Safety Gap, Vita Safety Partners Gets Enterprises Into Compliance
As originally published in Telecom Reseller. “It’s not just set it and forget it,” says William Svien, a principal at Vita Safety Partners. As voice, real time communications and the entire infrastructure of the way organizations communicate internally and externally, staying compliant with existing and emerging E911 regulatory requirements and OSHA’s guidelines for a safe…
Top 10 Items To Include in Your NG911 Project Plan
As originally published in NoJitter. Multi-line telephone system (MLTS) owners and operators have several options for implementing Enhanced 911 (E9-1-1) and Next Generation 911 (NG9-1-1) technology. Whether the MLTS is on-prem, cloud-based, or hybrid, the organization’s responsibilities are the same. Every physical phone, softphone, call center application, videoconference application, etc., issued or in use and…
5 Elements of Enterprise NG/E911: From Discovery to Day Two Support
As originally published in NoJitter. It can be difficult to know where to begin evaluating and solving emergency response and safety in the enterprise. IT/telecom professionals have to choose the best solution for their organization, launch the project, analyze their current voice environment, and advance the project—all while engaging all the pertinent organizational stakeholders. Implementing…
The Top 5 Challenges Enterprises Face with 911
As originally published in NoJitter. Knowing the law is the first step, mitigating any voice communication gaps in compliancy is the second. Here’s a quick roundup addressing common queries around the requirements. Federal legislation (Kari’s Law and RAY BAUM’s Act) and their mutually inclusive regulations, including finding, routing, and reporting an E-911 emergency event, have…
Vita Safety Partners Joins Society of Communications and Telecommunications Consultants
The SCTC is THE Premier Professional Organization for Independent Consultants. “[SCTC] Our consultant members are leaders in the industry, able to provide best of breed professional services in a wide array of technologies. Every consultant member commits annually to a strict code of ethics, ensuring they work for the client benefit only and do not receive financial compensation from vendors and service…
